hi, I’m Terry,

I also like to go by Terry Dactyl.

95% customer satisfaction rating

LIZ S.

I truly didn’t know what machine to get, but now I know what machine to have! Terry Created visuals with his words. Today customer service has become a rarity, I’m grateful for experiences like this. Have a wonderful day.

Rating: 5 out of 5.
MIKE A.

Terry was very kind and put forth every effort to resolve my issue, but came to the conclusion that the phone was in need of repair or replacement. He for sure was the most helpful tech I’ve spoken to.

Rating: 5 out of 5.
KAREN P.

My support specialist was one of the best support people I’ve spoken to while receiving phone support. he probably deserves a raise and or promotion. He was helpful pleasant, and efficient.

Rating: 5 out of 5.

WORK Experience

Computer Tech, Concentrix
JUNE 2021 – PRESENT

Freelance Artist, SneckoMyEggo
SEPTEMBER 2018 – PRESENT

Server and Pizza Maker, Dominoes
NOVEMBER 2019 – MAY 2020

Counter and Drive-Through Server, Tim Hortons
AUGUST 2019 – NOVEMBER 2019

Landscaper, Mike’s Lawn Care
APRIL 2019 – AUGUST 2019

Data Clerk, MUCCI Farms
NOVEMBER 2018 – JANUARY 2019

Line Worker, Highbury Canco
JULY 2018 – NOVEMBER 2018

Server, Ajisen Ramen
MAY 2018 – JUNE 2018

Barista, Starbucks
JULY 2017 – AUGUST 2017

Media Intern, FlashFame Media
SEPTEMBER 2017 – JULY 2017

Foodservice

I have 1 year of foodservice experience. I did the simple tasks of keeping things neat, taking inventory, refilling front and back end products, etc. I also worked the drink and soup/sandwich section, making everything from your fancy Starbucks drinks to a toasted bagel. I also make the tastiest grilled cheese!

Trainer

I was often unofficially put into a trainer role at my previous jobs. I thrived in this role, being able to communicate easily with others and understand thing from their perspective. I was often put in charge of my own team of workers when management needed extra hands.

Volunteer

I spent many years being a scout and volunteering with Scouts Canada. Often helping run crafts or games, and managing the younger kids.
I also spent many years being the social media manager for various projects, clubs and small businesses. Doing their promotional posts, growing a following, and taking photos of events.